| Learning Styles | | General Descriptions |
| Activists | | Reflectors |
| Theorists | | Pragmatists |
| Learning Styles and Training | | Balance Delivery Around Different Learning Styles |
| Make Technical Courses Relevant and Interesting for Delegates | | Start From Where the Delegate is |
| Find Out Where They Want To Get To | | Make Technical Courses Relevant |
| Clarity of Explanations | | Use Your Imagination! |
| Make Courses Interesting | | Train Introductory and Advanced Level Courses |
| How Expert Trainers Get That Way | | Accept Differences |
| Use Silence | | Know When You Don't Know |