We accept bookings from our clients on a good-faith basis, and ask that you observe the following conditions:

Bookings

• Bookings from incorporated bodies, state bodies, and existing clients in Ireland will be accepted, and will be invoiced in arrears
• Invoices will be sent in a standard business format
• Bookings from individuals and from overseas clients will be accepted on the understanding that payment will be made before the training course begins

Payment

• Unless otherwise agreed in writing, a body making a booking accepts that they will make full payment within 30 days from date of invoice
• Late payments will incur interest at a rate of ECB plus 7%, in accordance with the Late Payments in Commercial Transactions Regulations (2002)
• An up-to-date statement of account is available on request

Training course

• Attendees on training courses accept that active participation is necessary for successful training;
• Attendees on training courses agree not to unreasonably obstruct the learning of others
• Our public training courses have a maximum of eight trainees per course, unless otherwise stated
• Requirements for onsite training rooms are listed here

No show

• Where a client fails to attend a course, full payment will be due

Cancellations

• If, for any reason, a client is unable to attend a course that they have booked, they will inform Bua Training as soon as is reasonably possible
• If  a client cancels a course booking before the late cancellation period, no invoice will be issued
• If a client cancels a course booking during the late cancellation period, full payment will be due
• In the event of a late cancellation, if the client's account is not currently or persistently in arrears and at the sole discretion of Bua Training, the client may be offered an alternative course at a reduced fee

Late cancellation period

• The late cancellation period will normally be three full working days before the course begins
• If the client has not supplied the names of all the trainees to Bua Training, the late cancellation period will be ten full working days before the course begins

Changes

• Bua Training may update these terms from time to time to ensure the orderly conduct of training courses

Terms and conditions relating to Bua's development service are available here. The terms of our post-course support are here.