Interview preparation
How to decide what skills you want from a potential employee
Creating the types of questions to ask based on dimensions and
behaviours
How to plan and manage an interviewing panel
Creating effective tracking and evaluation sheets for review after the
interview
Effective communication skills:
Creating rapport with the candidate
How to listen effectively to ensure you are ‘hearing’ what is not been
said as well as what is being said
Giving constructive feedback
Interviewing processes
Assessing a candidate’s skill levels i.e. exceeds requirements, meets
requirements etc
Gauging organisational fit based on your organisation’s culture, ethos
and existing personnel
Decision making processes to weigh up the most suitable candidate for
your organisation
Evaluating candidates and information using Edward de Bono’s evaluation
principles
Legal requirements
What questions can you ask and what you can’t ask - the 9 grounds for
discrimination based on the Employment Equality Acts of 1998 and 2004
Exit interviews
Critical questions to ask potentials ‘exiting’ employees
How to administer the information to reduce staff turnover
Development Plan
Create a development plan of key learning points to use in the workplace
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